Good people are hard to find. Chris has partnered with us on a wide range of projects over the last 3 years and has always been reliable and hard working. He has also proven to be a very capable communicator with decision makers at all levels.
Robbie Stepney FInstSMM
MD at Calls That Count Ltd
35
£5m
(estimate)
Estimated
200+
Years
selling
Revenue generated
Satisfied clients
1
Attack by a German Shepherd*
A life in sales
Hello, I’m Chris.
With over three decades of hands-on sales experience, I know how to engage prospects, build trust quickly, and convert interest into measurable business results.
My selling career started when I was 15, starting with a Saturday job in a sports shop.
After that, I knocked doors selling alarms, double glazing, and even stickers designed to stop people knocking on doors.
(That was when I was attacked by a German shepherd. Dog - not an actual shepherd who was German)
In 1999 I started selling on the phone and in 2003, I began delivering inbound and outbound sales support for businesses across multiple industries on a self employed basis.
Since then, I've continued to adapt and evolve and now provide:
• B2B and B2C ecommerce sales support
• Conversion-focused copywriting
• Website conversion improvement
• Live chat optimisation and customer engagement
Let's have a chat to see what I can deliver for your business.
My philosophy
Your approach to winning new business must be strategic.
You need to know your prospect inside out:
What problem(s) do they have that your product or service solves?
How aware of you and your solution are they?
And most importantly:
What is the big and compelling idea that will make them want to listen to you and not one of your competitors?
You need to stand out and be unique - what can you say that will make them sit up and take notice?
Once you've got this information, the next stage is the approach:
Where can I find these prospects?
What is the best method of communicating your big idea to them?
Lead generation is a probability game, not a numbers game.
At any given time, only a small percentage of your market is actively looking to buy.
That means relying on one channel alone is risky.
Some prospects respond to a call.
Others to persuasive copy, a helpful follow-up email, live chat support, or a well-handled incoming enquiry before they take the next step.
Your goal isn’t to force interest where none exists.
It’s to increase your chances of being visible, relevant and helpful when the timing is right.
That’s why a blended approach works best:
-
Calling to start conversations.
-
Copywriting to build interest and trust.
-
Live chat to capture visitors while they’re engaged.
-
Prompt handling to turn incoming enquiries into better opportunities.
Ready to improve the probability of more prospects becoming customers?
How I get your business more leads:
Outbound calling
Focused activity to put you in front of qualified prospects.
As a professional telemarketer, I've got more than just 'the gift of the gab.'
I know when to listen to your prospects and let them do the talking.
And when I do talk, I'll use language that builds rapport and creates an opportunity for you to engage further.
Whether you need appointments, leads or pipeline management, my experience will open doors for you.
Persuasive copywriting
Words that move prospects through the buying journey.
By understanding your target audience, their needs and the language they use, I can craft persuasive copy that converts.
That could be an advert, case study, email sequence, landing page copy or a combination of all four.
Using carefully structured words is effective because, after all, copywriting is salesmanship in print.
Inbound enquiry handling
When your business receives an enquiry, you need to respond in a timely and professional manner.
Whether you receive inbound enquiries by email or phone, I have the experience and capacity to deliver an excellent first impression for that prospect.
As well as establishing requirements and qualifying, I'm also able to send out information via email or WhatsApp.
And because I understand the importance of handing those enquiries promptly, you have a greater chance of securing a new client or customer.
Live chat support
A human touch for unrivalled customer experience and brand building.
Whether someone is visiting your site for the first time or is an existing customer, they demand and deserve a positive experience.
They want to talk to a human being and not an AI chat bot.
When I represent your company, I will communicate effectively and build rapport - no canned responses from me!
Fees.
Flexible sales support without the cost of another full-time employee.
Whether you need new opportunities, support responding to enquiries or following up prospects (new or lapsed), you can use my time where it will have the most impact on your business.
Try me first — for free:
Before making any commitment, you can see how I work.
Each month, I make up to four hours available to one new business completely free of charge.
We agree one specific piece of work beforehand. This could include:
-
40–50 targeted outbound calls
-
Following up existing prospects or lapsed customers
-
Responding to inbound enquiries
-
Improving a sales email
-
Creating a customer case study
No charge. No contract. No obligation to continue.
If you're happy with the work and want ongoing support, you have a two options:
Option A: 40 hours per month — £1,750
Ideal for businesses that need regular, flexible sales support without hiring another member of staff.
Your time can be used across agreed activities including outbound calling, inbound enquiry handling, live chat, prospect follow-up, email and supporting sales content.
Equivalent to £43.75 per hour.
Option B: 80 hours per month — £3,200
For businesses that need more consistent support across their sales process.
You'll have twice the monthly capacity for outbound activity, enquiry handling, follow-up and supporting sales content, with a reduced hourly rate.
Equivalent to £40 per hour.
One person. Flexible support. One objective.
We’ll agree what you're trying to achieve and then allocate the available hours where they're most likely to create or convert opportunities.
For inbound enquiries and live chat, we'll also agree specific coverage periods so you know exactly when I’ll be working for you.
What clients say
“Chris is a rare find. He combines excellent telephone and interpersonal skills with a sound understanding of business issues.”
David Spence
Managing Director, Spence Training & Development
“Livechat was one of the success stories this year and you contributed a lot to it... even top management knows you as ‘the Livechat guy’.”
Feedback received while providing outsourced support for a major international technology brand.
“The leads that you have uncovered for our clients have been relevant and valuable.”
Debbie Reeve
Marketing Director, The Product Marketing Company
Start with the free trial
You don't have to decide whether I'm right for your business based on a website.
Give me one small piece of work and judge me on what I actually deliver.
Limited to one free trial per business. One trial slot available each month
Agency that needs an extra pair of hands for a client campaign?
I also work with agencies on a white-label and subcontract basis,
whether you need support with a one-off campaign or additional capacity for an existing client.
"I wish I met Christopher earlier.
He helped me get my business to the next level by crafting compelling copy for my website and ads.
He also advised me on strategies and actions I should take to get more clients. I genuinely recommend working with Christopher to anyone."
Jakub Cezary Kolando
CEO, Dashcruise
Copywriting
"Incredibly knowledgeable, patient, and genuinely committed to helping me find the perfect fit.
Nothing was too much trouble for him. He took the time to understand exactly what I needed, offered clear and helpful advice, and guided me through the options without any pressure.
Excellent service from start to finish! Highly recommended!"
Customer feedback received while handling inbound customer enquiries for a major international technology brand, contracted via a marketing agency.
Inbound Enquiry Handling
"Thank you for your continuous support during 2025.
Livechat was one of the success stories this year and you contributed a lot to it.
Whenever Livechat was discussed in management meetings, there was almost always a slide with positive customer feedback that mentioned you.
By now, even top management knows you as the Livechat guy."
Customer feedback received while providing outsourced live-chat support for a major international technology brand, contracted via a marketing agency.
Live chat support
Brands I’ve Supported Through Agency Partnerships:
Since becoming a freelancer, much of my work has been delivered through agency partnerships. This has included representing and supporting brands and organisations such as:
Acer
Aston University
DAF Trucks
Entu PLC
M1 Marketing
Mercedes Benz
PTP
Saab
Volvo
Client names are provided for identification purposes only and do not imply direct engagement, endorsement, or an ongoing relationship.
Sectors covered:
Accountants
Air Conditioning
Bevelling Machines
Car Finding Service
CCTV
Chauffeur Services
Cleaning Companies
Commercial Motor Dealerships
Compressed Air Manufacturer
Debt Management
Document Storage
Energy Management
Exhibition Stands
Financial Advisors
Fork Lift Trucks
Giftware
Hospitality
HR Consultancy
Hygiene/Washrooms
IT Support
Law FirmsLED Lighting
Marketing Agencies
Packaging
Pensions
Power Optimisation
Security
Shower Pumps
Software
Surgical Head Lights
Training – Soft Skills
Transport Logistics
Underfloor Heating
Universities
Vehicle Tracking
Vending Companies
And many more.
CONTACT
You can contact me:
By email: chris@mr-croft.co.uk
By phone: 07544 846947
By live chat - click on the yellow box in the right hand corner.